Frequently Asked Questions

What do I do if I encounter a stray animal? 

What happens if my pet is turned into the shelter?

If your pet is not readily identifiable by tag or microchip, your pet will be held for three (3) days as required by County Ordinance. If your pet is identifiable by tag or microchip you will be contacted immediately and you will then have three (3) days to pick up the animal and pay the Reclaim Fee upon pickup of your pet. Unclaimed pets become the property of the Carroll County Animal Shelter and will be adopted out or in the case of lack of space, poor health, and/or ill temperament, humanely euthanized.

What does it cost to reclaim a shelter pet?

Pet owners are charged a $20.00 reclaim fee. Each animal is recommended to be micro chipped before leaving the shelter and can be completed upon pickup for $15.00 at the cost of the owner. All animals that are reclaimed must have proof of rabies shown at time of pickup or it must be completed within 48 hours of pickup and brought back or faxed to the shelter upon completion. Failure to do so will result in Animal Control issuing a citation with a fine up to $1000.

Do I have to have my pet spayed or neutered?

Spaying or neutering is not required for Reclaimed Pets, although we highly encourage responsible sterilization of pets.

Does the Carroll County Animal Shelter pickup stray animals?

The Carroll County Animal Shelter does not pick up stray animals but they should be reported to the  Carroll County Animal Control office at 770-834-8150 to have an Animal Control Officer dispatched.

If I witness what I believe to be an act of cruelty/neglect, who do I call?

You will need to contact the Carroll County Animal Control office at 770-834-8150 or you can send a report in via Animal Control Incident Report Page

Do you euthanize ("put to sleep") animals?

Yes, but our goal is to be a "no kill" facility. Humane euthanasia is still currently performed for various reasons (over-crowding, poor health, owner request, bad temperament, etc). 

What does it cost to bring an animal to the shelter?

Carroll County Resident's can surrender their animals for a fee of $25.00. This fee will also be applied to strays if you have had the animal in your possession for longer than 48 hours. The shelter should be your last option when surrendering an animal due to the chance of euthanasia.

How long do you keep animals before they are euthanized?

Euthanasia decisions can be made at any point following the standard holding period for impounded animals, which is three days. Surrendered Animals are not subject to a holding period and become the immediate property of the Carroll County Animal Shelter and are evaluated on availability of space and disposition.

Can you call me before you euthanize an animal?

To protect your feelings and the rights and privacy of possible current and future owners, the decision to surrender an animal to the shelter needs to be final and definite before doing so. A decision to surrender an animal should be made by determining that you are either unable or unwilling to provide the necessary care for the animal's best interest. If my pet is missing could it be at the Animal Shelter? About five thousand or more animals come into the shelter every year. If your pet is missing, it is important that you contact the Animal Shelter as soon as possible so that you can do a walk through to see if your pet may be at the facility. It is also important that if you do not find your animal you come back to visit on a regular basis. Please remember it is the responsibility of the pet owner to search for their missing pet; however, the Carroll County Animal Shelter will assist you in doing so.

Can I have my animal micro chipped at the Shelter?

YES! The shelter does micro chips for the general public Monday-Friday 8am-5pm and Saturday 8am-4pm. the cost is $15 per pet.
Please be advised that micro-chipped pets cannot be tracked in “real time” (similar to GPS) and must be scanned by a Veterinarian or Animal Shelter upon entering either facility. However statistics show that micro chipped pets have a very high percentage of being returned home safely. Currently over 7,000,000 pets in the United States have been micro chipped.